WhatsApp
announced it would delay by three months the implementation of a new privacy policy that has faced massive backlash with tens of millions of its users
moving away from the platform to rivals like Signal and Telegram.
The facebook-owned company said The policy change was originally scheduled to come
into effect on February 8.
It has clarified that the update does not
affect data sharing with Facebook with regard to personal conversations or
other profile information and only addresses business chats in the event a user
converses with a company’s customer service platform through WhatsApp.
It said, “WhatsApp was
built on a simple idea: what you share with your friends and family stays
between you. This means we will always protect your personal conversations with
end-to-end encryption so that neither WhatsApp nor Facebook can see these
private messages. It’s why we don’t keep logs of who everyone’s messaging or
calling. We also can’t see your shared location and we don’t share your
contacts with Facebook.
The company said, “The update includes new options people will have to message a business on WhatsApp and provides further transparency about how we collect and use data. While not
everyone shops with a business on WhatsApp today, we think that more people
will choose to do so in the future and it's important people are aware of these
services. This update does not expand our ability to share data with Facebook.
It added, “No one will
have their account suspended or deleted on February 8. We’re also going to do a
lot more to clear up the misinformation around how privacy and security work
on WhatsApp. We’ll then go to people gradually to review the policy at their
own pace before new business options are available on 15 May.
The company released a separate blog post
on Friday trying to clear up the confusion, and it included a chart that
specifies what information is protected when someone uses WhatsApp.
WhatsApp now says It is now going to use
the three-month delay to better communicate both the changes in its new policy
and its long-standing privacy practices around personal chats, location
sharing, and other sensitive data.
The company said no one
will be losing access to the app if they didn’t agree to the new terms of
service agreement that communicated the changes earlier this month.
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